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Maintenance

1) What is the proper cleaning and maintenance?

When walltalkers is first installed, the surface should be thoroughly cleaned with soap and water, and then rinsed with water. The water should be changed frequently so it does not get contaminated with adhesive. The material must be dried with a soft towel before using the surface. This initial cleaning is important to remove any wallcovering adhesive that may be left on the surface.

"How often do I need to clean the surface?" is a commonly asked question. This is somewhat difficult to answer, since this really depends on how much writing the user is doing. Some rooms may be used occasionally, which may require weekly or monthly cleanings. Other rooms may be used daily which may require daily cleanings. This all depends on the frequency of use. Basically, when dry erase material is dirty, it should be cleaned; this holds true for all dry erase surfaces.

It is best to include a starter kit, which contains recommended markers, erasers, spray cleaning fluid, and soft towels, as well as detailed cleaning instructions with each installation. This will ensure that the user has the recommended markers and erasers for walltalkers surfaces. This will also make sure the material lasts a long time.

To clean the surface, use walltalkers dry erase cleaner or Sanford Expo® cleaner. All cleaners work best if the surface is rinsed with water after cleaning. The water rinse will remove any residue left behind by the cleaners. Water-, alcohol-, or ammonia-based cleaners may also work to clean the surface. Never use abrasive cleaners on walltalkers surfaces. Rinsing with water will help make sure that the surface is clean and free from residue after cleaning. Let the surface dry thoroughly after cleaning.

For stubborn stains, you can use a multi-purpose remover like Goof Off®. If the material has been on the wall for a short period of time and it is not erasing, this is due most likely to dried adhesive remaining on the surface. The multi-purpose remover will assist in removing the adhesive residue. Again, make sure the walltalkers surface is rinsed with water after cleaning.

2) Which erasers are recommended?

For all walltalkers products, walltalkers soft felt erasers are recommended. The walltalkers eraser is same style eraser that has been used on chalkboards for many years. The Sanford Expo® eraser is an eraser that does not work well on walltalkers. The hard plastic edges may scratch the surface of the walltalkers.

3) How often do I need to clean or change my erasers?

An eraser should be cleaned or replaced when it no longer removes all or most dry erase writing. Felt erasers can be cleaned somewhat by wiping them on a cloth or paper towel. This will remove some of the ink. Otherwise, they should be replaced as needed.

4) Does the length of time the marker stays on the walltalkers material affect erasing?

Yes—dry erase markers become more difficult to erase over time. Water and cleaner may be required to remove old markings left on the surface.

5) Can you use an abrasive cleaner on any of the products?

No—even mild abrasive cleaners can scratch the surface and are not recommended. Abrasive pads and coarse paper towels should also be avoided.

6) Can you remove permanent marker from walltalkers?

Permanent marker can be removed with cleaner or by writing over it with a dry erase marker and erasing with a felt eraser.

For more information on walltalkers® dry erase wallcoverings, contact us today or call 800-820-9255.

Expo® is a registered trademark of Sanford. Goof-Off® is a registered trademark of Valspar.

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